Norm and Bernice’s Story

A Consumer Perspective

My wife and I moved from Melbourne and settled in Nagambie at Kirwins Bridge. My parents Mick and Eileen Cahill had a holiday home at Kirwins Bridge and we moved into it after their passing. Our son a builder renovated and extended the premises and made it very comfortable for my wife and I. My wife and I became ill and we needed hospitalisation.

We received care at the Nagambie Hospital then we moved into one of Nagambie HealthCare’s independent living units. We resided at the units overlooking the lake for 3 years and 9 months and we received excellent care with easy access to the medical centre and community care staff. We also were able to call on nursing staff from the hospital after hours when we needed any assistance.

After we experienced some falls in the unit we had a meeting with the NHC nursing staff and the medical team and we decided it was time for us to go in to respite care for 3 or 4 weeks , during our time in respite our health improved so much that at the expiration of the respite period we decided with the staff and our family that it would be good for us to be admitted as permanent residents. We cannot speak highly enough of the care we receive, it is very professional and at a very high standard.

In conclusion I would like to say that my wife and I are fortunate to be here and we could not be in a better place. We are very happy and content.

⏤ Norm Cahill (Victorian Tennis Coaching Legend and Nagambie Citizen of the year 2019)